Wata Dash Ltd
Legal centre
The policies that govern ordering water, driving with us and supplying through our hubs in Jamaica.
Terms of Service
The agreement between you and Wata Dash Ltd when you order water through WataDash in Jamaica: ordering, pricing, bottle deposits, delivery, cancellations and liability.
Updated 9 September 2026
Privacy Policy
How Wata Dash Ltd collects, uses, shares and protects personal information for customers, drivers and hub operators in Jamaica, and the rights you have over your data.
Updated 9 September 2026
Refunds & Cancellations
When you can cancel a WataDash water delivery, what is refunded, how long refunds take to reach your card, and how to dispute a decision.
Updated 9 September 2026
Support Policy
How to reach WataDash support, our response time targets for delivery, payment and refund issues, how complaints are escalated, and what we expect from each other.
Updated 9 September 2026
AI Use Policy
Where WataDash uses automated and AI systems — routing, demand forecasting, fraud checks and support drafting — the human oversight applied, and how to object.
Updated 9 September 2026
Cookies
The cookies and similar technologies WataDash uses for sign-in, cart, payment security and service measurement, and how to control them.
Updated 9 September 2026
Driver Terms
The independent contractor terms for WataDash delivery drivers in Jamaica: onboarding, route offers, pay, bottle returns, conduct, insurance and deactivation.
Updated 9 September 2026
Partner & Hub Terms
Terms for water suppliers, distribution hubs and logistics operators on WataDash: listings, stock, handover, commission, settlement, quality and liability.
Updated 9 September 2026
Need a person?
Open a support ticket and track the reply in your account, or email support@watadash.com. Registered office: Wata Dash Ltd, Kingston, Jamaica.
Open a support ticket